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About Us

Our Mandate

Victim Services of Sarnia - Lambton provides immediate emotional and practical support to all victims of crime and tragic circumstance, 24 hours, 7 days a week.

Victim Services is a volunteer driven organization, working in cooperation with local police to bring understanding and help to a victim.

Although Victim Services is a 24 hour service, all requests for assistance after business hours must be directed through local police.

Our Service

The Reality of Crime & Tragedy

  1. Crime and tragedy can affect anyone at anytime.
  2. Crime and tragedy leave victims, families, friends and even the community around them in a state of turmoil.
  3. Crime and tragedy come with many losses. Loss of finances, property, personal safety, loss of life, of privacy and loss of control.
  4. There can be physical injury or pending harm.
  5. And most devastating of all is the emotional pain and distress cause by such a traumatic event.

How VS Works

Who is a Victim?

A victim is any individual who, during a criminal act, or traumatic event suffers loss, injury, harm or trauma. Victims are also family members, dependents, and witnesses.

What Is The Role of Victim Services

Victim Services provides immediate emotional and practical assistance to all victims of crime and tragic circumstance, 24 hours a day, 7 days a week throughout Sarnia - Lambton.

Victim Services is not a counseling service or a phone distress line. Trained Crisis Responders provide emotional support and practical help to those victimized by crime and tragedy.

Our primary goal is to help immediately, 24 hours a day, right at the time of the crisis and then act as a bridge to other community services which can provide long term support.

Assistance is provided free of charge by trained Crisis Responders in cooperation with local police, fire, and hospitals.


Victim Services is a charitable organization that receives annual funding from The Ministry of the Attorney General - Victim and Vulnerable Persons Division. This funding comes from The Justice Fund - monies collected by The Province of Ontario from Victim Fine Surcharges.

In order to receive this funding, Victim Services adheres to the Victim Crisis Assistance and Referral Services (VCARS) model of service provision, volunteer training standards, and program accountability. Victim Services relies on the support of our local community and services provided in kind by local police.


A client or a community organization has the right to raise a complaint or contentious issue regarding the specific service/s offered by Victim Services of Sarnia-Lambton Inc., by informing the Executive Director immediately.

Please forward all issues to Samantha Matty, Executive Director - 519.344.8861 ext. 5236 or in writing to 555 Christina St. North, Sarnia, ON, N7T 7X6.

Change Their World. Change Yours. This changes everything.